How we work

We’re a family business, which means we do things differently - no hard sells or subcontracting, just honest advice and personal service from start to finish.

  • Sketch drawing of a garden room

    1. Initital Chat

    After you contact us, we’ll arrange a phone call to discuss your needs. This is an excellent opportunity for you to ask any initial questions and for us to learn more about your home, garden, and what you’re hoping to create.

    During the call, we will:

    - Answer any general questions you have

    - Learn about your garden and talk through the space and layout

    After the call, we’ll send you a quote that includes all the main details and any assumptions we’ve made (which we’ll confirm in person during the next step).

  • Garden Room surrounded by wild flowers

    2. Site Visit

    If you’re happy with the initial quotation, the next step is to meet face-to-face at your property. This visit allows us to get a proper feel for the space, check important details like access, levels, and make sure what we’ve proposed will work well in reality.

    After the visit, we’ll send you an updated design and quotation incorporating our findings and discussions at the site visit.

    We’ll also invite you to visit our show room, where you can see the quality of our work first-hand.

    If you’re happy with everything and want to proceed with your garden room we’ll agree on a date to begin the build.

  • Close up of the cedar cladding and light fittings on a garden room

    3. The Build

    When you’re happy with the plan, we’ll get to work. We handle the full build ourselves - no subcontractors - so you always know who’s on site. We take care to respect your space and will keep you in the loop throughout the project.

    The build process typically takes around 2 weeks, and we’ll keep you informed throughout the process so you know what’s happening and what to expect.

Contact us.

hello@mountpleasantgardenrooms.co.uk
01332 480534